Shipping Last updated: 1 September 2013
Shipping costs are calculated based on the size and weight of the item ordered. We frequently offer FREE SHIPPING on a large number of products, and for these items shipping is excluded from the total calculated shipping cost. Please note that free shipping is only available on the ‘SuperSaver’ shipping option.
All orders placed on the Rolbuy website are subject to product availability and will be shipped according to our shipping policies. Please note that delivery times are dependent on the destination country as well as size and weight of the order. We offer 3 forms of shipping:
• SuperSaver – lowest shipping costs, it will take approximately 15-40 business days to ship your order
• Regular – cheap shipping costs, it will take approximately 7-10 business days to ship your order
• Express – fastest shipping service with higher costs, it will take approximately 3-6 business days to ship your order
In the rare event that your order never arrives, please contact our Customer Service Team at firstname.lastname@example.org as soon as possible.
Returns & RefundsThe products we source are of the highest quality,
Note for Warranty Certificates: Product warranty periods are not valid for items purchased and shipped outside of Mainland China.
Please note that there may be other items which we deem to be nonreturnable, and this will be determined by our Customer Service Team at the time of your returns request.